Yes — the portfolio at thatflow.london/work shows a cross-section of client projects across brand, web, and digital strategy. More detailed case studies are available on request, including work done under NDA that we can share privately.

We'd rather surface that early than late. Projects include defined review stages where you give feedback before we move to the next phase — nothing ships without sign-off. If something isn't right, we fix it. We've never had a project end on a dispute.

Yes, where required. Confidentiality is standard for any client work involving sensitive information — just ask before the first call if you'd like one in place.

Yes. A significant portion of our work is international — we've delivered for clients across Europe, the US, India, and the Middle East. Time zones rarely get in the way of the work.

A rough sense of what you're trying to achieve and what's not working right now. We handle the translation from "here's the problem" to "here's the solution" — you don't need a polished brief or a technical background.

A brand identity: 3–5 weeks. A Webflow site: 3–6 weeks. A full agentic automation setup: 4–8 weeks. Discovery Sprints take one week from booking to written summary. Timelines depend on how fast feedback moves — we'll be clear about what we need from you and when.

No. The initial conversation is free. If we recommend a Discovery Sprint as a next step, that's the first paid touchpoint.

A fixed monthly engagement from £2,500/mo. We agree priorities each month, handle what comes up, and keep a running view of your stack and goals. No per-hour billing, no scope debates — just consistent forward momentum.

It varies significantly by scope. A Digital Presence Audit starts from £950. A brand identity or Webflow site typically starts from £3,500–5,000 depending on complexity. A full backend AI automation setup starts higher. We don't believe in opaque pricing — once we understand your brief we'll give you a clear number before any work starts.

Yes. Brand identity is one of our core services under Design & Interface — logo systems, colour, typography, print collateral, the lot. We've done brand work for hospitality groups, charities, VC firms, instrument makers, and event companies among others.

Most businesses run on tools they don't fully own — platforms with terms that can change, pricing that can spike, and outages that aren't their problem to fix. Data Sovereignty is about moving the parts of your stack that matter onto infrastructure you control: self-hosted tools, owned data pipelines, backends you can actually access. Especially relevant if you handle sensitive client data or operate in a regulated industry.

Workflows that run automatically without someone pressing a button. We build custom AI agents using n8n and connected APIs that handle things like lead intake, research, reporting, email drafting, and internal data processing — so your team stops doing repetitive manual work and focuses on what actually moves the business forward.

Generative Engine Optimisation (GEO) and AI Optimisation (AIO) are about being found by AI tools — ChatGPT, Perplexity, Claude — not just search engines. When someone asks an AI which clinic to book or which agency to use, the answer comes from somewhere. We build content architecture and structured data that gets you cited in those answers, not just ranked in Google.

Primarily Webflow for marketing sites and business presences, Next.js for more complex web applications, and Shopify for e-commerce. We'll recommend the right tool for your situation — we're not tied to one platform for commercial reasons.

That's the most common path. Most of our Partner clients started with a single-session audit or a project first. We move at your pace.

Yes, fully remote-first. We're UK-based with clients globally. Video calls, shared tools, and async communication handle the day-to-day — no reason geography should limit what you can build.

Consult — a focused session on one specific problem. A technical audit, a strategic question, a rapid sprint on something that needs answering fast. You bring the brief, we bring the expertise.

Project — a defined piece of work with a clear scope, fixed price, and agreed timeline. A website, a brand, an automation workflow — scoped properly, no surprises.

Partner — a monthly retainer where we stay embedded in your business. We handle what comes up, push things forward proactively, and never need briefing from scratch.

A structured half-day session where we map what you're trying to do, what you currently have, and what a sensible path forward looks like. You get a written summary, a recommended approach, and a clear sense of costs and priorities. If we work together afterwards, the Discovery fee comes off the project cost.

With the "Tell us what you need" form, or by booking a call. Either way, the first conversation is free — you tell us what's going on, we tell you whether we're the right fit and roughly what it would take. No deck, no sales process.

Yes. We do straightforward brand and web work for small businesses, and fractional CTO and systems architecture work for larger organisations that need senior technical input without a full-time hire. The brief is different but the standards are the same.

Architecture, construction, hospitality, healthcare, NGOs, creative studios, and growth-stage startups — but honestly, the brief matters more than the sector. If you need technology that works properly and someone who can see the full picture, we're a fit.

Not at all — a lot of our longest-running relationships started with a single site build. What we will do is make sure the site is built the right way so it can grow with your business, rather than need rebuilding in 18 months.

Agencies hand you a deliverable and move on. We embed alongside your business, learn how it actually works, and keep building on that knowledge. By the third month we're making decisions you'd previously have had to brief someone from scratch on every time.

We design, build, and automate the technology layer of businesses — from brand identity and websites through to AI agents, backend infrastructure, and custom automation workflows. Most clients start with one thing and end up working with us across all of it.